South Carolina man sentenced to over a year in prison for online retail theft scheme

RICHMOND, Va. – A South Carolina man was sentenced today to a year and one month in prison for conspiracy to commit mail fraud. According to court documents, between March 2022 and April 2025, Cody Cavallaro, 31, of Charleston, conspired to steal merchandise from online retailers, submit fraudulent return requests, receive refunds, and then sell the stolen merchandise on third-party online platforms. Cavallaro placed hundreds of orders for merchandise with online retailers. To circumvent retailers’ loss-prevention systems, Cavallaro used hundreds of false names, email addresses, and telephone numbers as well as different versions of his delivery address. For example, Cavallaro added “13th Floor” to his delivery address, which was a two-story single-family home. After receiving the merchandise, Cavallaro and his co-conspirators submitted fraudulent return requests, prompting the retailers to provide digital copies of shipping labels that Cavallaro and his co-conspirators digitally manipulated to alter the printed delivery address. The conspirators applied the manipulated shipping labels to empty envelopes and placed them in the mail. Generally, once an envelope’s barcode was scanned, carriers’ automated systems treated the package as deliverable to the retailer’s return facility, resulting in a refund to Cavallaro without the retailer receiving a return package. Cavallaro would then sell the merchandise on third-party online marketplaces, such as Amazon.com and Mercari.com. Cavallaro took steps to obfuscate his resale activity. For example, in late 2023, a loss prevention investigator for Amazon contacted Cavallaro to request business records indicating Cavallaro’s source for obtaining merchandise. Cavallaro provided the investigator with a fabricated invoice from another retailer for a total of $74,998.50. In September 2022, Amazon uncovered a portion of Cavallaro’s return fraud scheme and issued “charge backs” on Cavallaro’s American Express credit card totaling $117,447.62. Cavallaro then submitted a fraud report to American Express falsely claiming that Amazon’s charge backs were fraudulent. American Express credited Cavallaro’s account with the full $117,447.62, leaving American Express as the victim of Cavallaro’s fraudulent conduct. In total, Cavallaro caused an actual loss to seven different retailers of $768,127. Cavallaro further attempted, but ultimately failed, to order and fraudulently return merchandise worth an additional $586,577.62. Theophani K. Stamos, First Assistant U.S. Attorney for the Eastern District of Virginia; James Kingsley, Special Agent in Charge of the U.S. Secret Service’s Richmond Field Office; and Damon E. Wood, Inspector in Charge of the Washington Division, U.S. Postal Inspection Service, made the announcement after sentencing by U.S. District Judge David J. Novak. Assistant U.S. Attorney Robert S. Day prosecuted the case. Related court documents and information are located on the website of the District Court for the Eastern District of Virginia or on PACER by searching for Case No. 3:25-cr-145.